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  • Published Date

    May 11, 2020
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wilicaa FAITHU REGIONAL Physician Services, LLC. AN OPEN LETTER TO OUR PATIENTS AND COMMUNITIES Dear Faith Regional Patients and Community Members, As the spread of COVID-19 affects the health of communities throughout the nation, we want to assure you that Faith Regional Health Services remains dedicated to our Mission - to serve Christ by providing all people with exemplary medical services in an environment of love and care. Our focus remains on the safety of our patients, staff, and communities across the region. While many of us have experienced upheaval in our daily lives during this pandemic, it's important to remember that diseases and chronic conditions don't pause for COVID-19. Injuries still happen. Strokes still strike. Cancer still spreads. It's critically important that you continue to partner with your healthcare team to stay well, get recommended screenings such as mammograms and colonoscopies, manage your chronic conditions, and discuss any new medical concerns or symptoms. Earlier this month, Faith Regional resumed elective surgeries and outpatient procedures. When you come to any of our facilities, please know that we are taking all precautions and infection control measures to keep you safe. Our physicians and providers are reviewing all appointments to determine the most appropriate way to meet the medical needs of our patients through telemedicine, face-to-face visits, or by rescheduling at a later date. If you need emergency care, please do not stay home to "wait it out" out of concern for the virus. Time is often a life-saving factor in emergency care. We want you to feel comfortable coming to our facility to receive the care you need. While the environment and experience may look different in our new normal, our team is ready and available to care for you - safely. Here are some of the steps we are taking to ensure your safety. All individuals entering Faith Regional facilities, including staff, will continue to be screened for COVID-19 symptoms and get their temperature taken. All individuals entering Faith Regional facilities are encouraged to wear a mask. · All patient care staff will wear surgical masks and protective eye wear, as well as other necessary personal protective equipment (PPE). at all times when caring for patients. Entrances into the hospital and connected medical buildings are restricted to four locations. Patients needing emergency care, labor and delivery, and an elective procedure should enter through Faith Regional's Emergency Entrance. Non-emergent patients should enter through Faith Regional's West Medical Office Building. located at 110 N. 29th Street. The entrance to the South Medical Office Building, at 2701 W. Norfolk Ave., will remain open to those who have scheduled appointments at a clinic located there. The entrance to the North Medical Office Building, at 301 N. 27th Street, will remain open to those who have scheduled appointments at a clinic located there. Visitation remains prohibited. A symptom-free support person will be allowed for labor and delivery patients: one symptom-free parent or guardian will be allowed for pediatric patients; symptom-free visitation for patients in end-of-life care with extenuating circumstances at the discretion of the facility. Six-foot social distances will be established in public areas such as waiting rooms. · Extra cleaning and disinfection of high-touch, public areas will continue. Infectious patients will continue to be cared for in isolation, away from non-infectious patients. Gincerely, Kelly Discell DMark Davis D: Tane landke DRebert Pince President and Chiet Executive Ofticer Chief Medical Officer Chief of Staf FRPS Medical Director wilicaa FAITHU REGIONAL Physician Services, LLC. AN OPEN LETTER TO OUR PATIENTS AND COMMUNITIES Dear Faith Regional Patients and Community Members, As the spread of COVID-19 affects the health of communities throughout the nation, we want to assure you that Faith Regional Health Services remains dedicated to our Mission - to serve Christ by providing all people with exemplary medical services in an environment of love and care. Our focus remains on the safety of our patients, staff, and communities across the region. While many of us have experienced upheaval in our daily lives during this pandemic, it's important to remember that diseases and chronic conditions don't pause for COVID-19. Injuries still happen. Strokes still strike. Cancer still spreads. It's critically important that you continue to partner with your healthcare team to stay well, get recommended screenings such as mammograms and colonoscopies, manage your chronic conditions, and discuss any new medical concerns or symptoms. Earlier this month, Faith Regional resumed elective surgeries and outpatient procedures. When you come to any of our facilities, please know that we are taking all precautions and infection control measures to keep you safe. Our physicians and providers are reviewing all appointments to determine the most appropriate way to meet the medical needs of our patients through telemedicine, face-to-face visits, or by rescheduling at a later date. If you need emergency care, please do not stay home to "wait it out" out of concern for the virus. Time is often a life-saving factor in emergency care. We want you to feel comfortable coming to our facility to receive the care you need. While the environment and experience may look different in our new normal, our team is ready and available to care for you - safely. Here are some of the steps we are taking to ensure your safety. All individuals entering Faith Regional facilities, including staff, will continue to be screened for COVID-19 symptoms and get their temperature taken. All individuals entering Faith Regional facilities are encouraged to wear a mask. · All patient care staff will wear surgical masks and protective eye wear, as well as other necessary personal protective equipment (PPE). at all times when caring for patients. Entrances into the hospital and connected medical buildings are restricted to four locations. Patients needing emergency care, labor and delivery, and an elective procedure should enter through Faith Regional's Emergency Entrance. Non-emergent patients should enter through Faith Regional's West Medical Office Building. located at 110 N. 29th Street. The entrance to the South Medical Office Building, at 2701 W. Norfolk Ave., will remain open to those who have scheduled appointments at a clinic located there. The entrance to the North Medical Office Building, at 301 N. 27th Street, will remain open to those who have scheduled appointments at a clinic located there. Visitation remains prohibited. A symptom-free support person will be allowed for labor and delivery patients: one symptom-free parent or guardian will be allowed for pediatric patients; symptom-free visitation for patients in end-of-life care with extenuating circumstances at the discretion of the facility. Six-foot social distances will be established in public areas such as waiting rooms. · Extra cleaning and disinfection of high-touch, public areas will continue. Infectious patients will continue to be cared for in isolation, away from non-infectious patients. Gincerely, Kelly Discell DMark Davis D: Tane landke DRebert Pince President and Chiet Executive Ofticer Chief Medical Officer Chief of Staf FRPS Medical Director